Tag Archives: Undercover Boss

Saab History Interviews Joel Manby About Undercover Boss

Posted on 24. Mar, 2010 by .

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Saab History has had the great chance once again to interview Joel Manby, Saab Cars USA’s former President (1996-2000). This interview is about about his recently mentioned experience on the CBS television series “Undercover Boss”.

A sincere thank you to Joel for his input about this series prior to the air date this Sunday night, March 28th at 9pm EST. I particularly like his last response pertaining to Saab Automobile.

Enjoy the interview below:

1) How did you initially get involved in CBS “Undercover Boss”?

The producers contacted us. They were looking for an entertainment company and theme parks provide a good visual background. Because we are independently owned, not associated with a media conglomerate, and have a variety of properties—-theme parks, aquariums, sightseeing operations— we were a good option for them.

2) What were some of the areas of the program that interested you most?

At first we were very skeptical. Anytime someone proactively approaches us and wants to produce a television show on our property, then healthy skepticism follows. But as we engaged in serious dialogue with them, we realized that they were really searching for companies who would embrace the concept and be willing to hold the mirror up to see what we could learn about ourselves. This wasn’t a scripted television program but rather an honest look at our employees and their roles within our organization. I know that when I visit our properties that I get special treatment, even though I don’t want it or ask for it. This was a unique opportunity to work the front lines in a way that I would never be able
to do currently. I know we have terrific employees—and I wanted to witness first-hand how dedicated and passionate our employees are as they interact with our guests to ‘create memories worth repeating’. I didn’t just want to observe, I wanted to participate and feel their passion. So, highlighting the good people of Herschend Family Entertainment was important to me.
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